Student Government Association MeetingOctober 17, 2023SHWB Mission, Vision and ValuesMission: Student Health and Well-being provides holistic services that are accessible, inclusive, equitable, andhigh quality with the goal to foster a proactive, supportive culture and enhance students’ and trainees’ experienceat Johns Hopkins University while preparing them to lead fulfilling personal and professional lives.Vision: The integration of health and well-being throughout the Johns Hopkins experience will empower studentsand learners to thrive and contribute meaningfully to their work, their communities, and the world.Values: Respect, Trust, Inclusion, CollaborationWell-Being Defined(adapted from NIRSA, NASPA, and ACHA Inter-association Definition, November 2020)Well-Being is an optimal and dynamic state that allows people andcommunities to achieve their full potential. By focusing on"the whole" — the whole person, the whole educationalexperience, the whole institution, the whole community —well-being becomes a multifaceted goal and a shared responsibilityfor the entire institution.Functional Areas:Mental Health Clinical ServicesPsychiatryBHCST and Crisis Access LineOutreach and TrainingAssessment and ADHD ServicesCrisis, Consultation and CaseManagementReferralsStudent DisabilityServicesCathie AxeHealth Promotion &Well-BeingJacki StoneDirector of OperationsMary VincitoreVice Provost of Student Health & Well-BeingKevin ShollenbergerChief Medical DirectorRoanna KesslerChief Mental HealthDirectorJennifer HowesFunctional Areas:Primary Care Clinical ServicesPublic HealthVaccine ComplianceNutritionReferral/Insurance/Billing SupportIntegrated SHWBFunctional Areas:Health EducationGender ViolencePrevention, Education& ResponseCommunicationFunctional HubAreas:DC/ProfessionalEast BaltimoreHomewoodExecutive AssistantLisa DoughertyStrategic InitiativesProgram ManagerCortney SilleryEast Baltimore DC – 555 PennHomewoodSHWB | Health Promotion & Well-BeingJacki Stone, PhD | Executive DirectorHealth Promotion and Well-BeingAll positions and related offerings are grounded in evidence-based/evidence-informedand emerging institutional data. Primary foci are resource awareness and access, skilldevelopment, behavior change, and reflection.• Health Educationo Educational campaigns, programming & outreacho Individual consultations• Gender-Based violence prevention, education, & responseo Programming & outreacho Confidential consultation & support• Well-Being Communicationso Promotion of resources, services, and events through website, social media,newsletter and related channelso Direct connection with University CommunicationsSHWB | Mental Health ServicesJennifer Howes, PhD | Chief Mental Health DirectorMental Health ServicesGoals:• Create a unified brand across campuses• Increase accessibility and equity of services• Create consistent scope of care, policies and procedures• Increase collaboration and interdisciplinary practice• Improve crisis response capabilities• Build a diverse staff that is reflective of the community we serve• Improve data collection and key performance metricsMental Health ServicesProgress:• Expanded BHCST to East Baltimore - August 2023• Rebrand Mental Health ServicesMental Health Services – Homewood (Counseling Center)Services in Development:• Single Session Interventions• Online Scheduling capabilities• ADHD medication protocol and supportChallenges:• National demand for health care workersMental Health ServicesAccess to MHS-Homewood Counseling Center:• Same-day and next-day appointments increase access to services whenstudents need them• Reduces cancellations and no-shows• Model is consistent with best practices• Average sessions nationwide: ~6• % of students with >6 sessions at JHU: 36%• Goal-oriented therapy• Groups and workshops• Psychiatric evaluation and medication management• Chat with a CounselorMental Health Services
- TalkNow: on-demand telehealth
counseling, 24 hours a day, 7 days aweek
- 12 free scheduled counseling visits
per academic year
- Psychiatric evaluation and
medication management (nocontrolled substances)https://app.timelycare.com/auth/loginSHWB | Primary CareRoanna Kessler, MD | Chief Medical DirectorPrimary Care▪ Primary care provides high quality, confidential health care to students.▪ Mandatory flu vaccine deadline is 11/17/23 - you can get your vaccine at the healthcenter or via one of our on-campus clinics:▪ https://covidinfo.jhu.edu/health-safety/flu-vaccine-policy/▪ General services include:o In-person & telemedicine visitso Immunizationso Labso Sexual & reproductive health care including IUDs/Nexplanono Gender affirming careo Acute care for illness & injuryo Specialist referralso After hours nurse triageSHWB | Student Disability ServicesCathie Axe, MEd | Executive DirectorSDS Updates• AHEAD Review Executive Summary and more detailed updates will be shared later this semester.• Effective July 1, 2023, all professional staff within Student Disability Services (SDS) now report centrally toSDS in full-time roles.• On August 14, 2023, SDS launched the new university-wide website, sds.jhu.edu.• An updated Homewood Campus Accessibility Map published in August 2022. As a subsequent step, weare working on an interactive Accessible Wayfinding App, slated for release in Spring 2024.• On April 14, 2023, Hopkins launched the university-wide Disability Inclusion AdvisoryCommittee (DIAC), reporting to the Provost and chaired by a faculty member.• SDS introduced a Newsletter, "Breaking Down Barriers" (BDB) in May 2023.• There is a new MyLearning program available to faculty and staff on Disability Inclusion at JHU.• SDS appointments can now be scheduled through Microsoft Bookings.SDS Exam Accommodation SupportHomewood exam space in Shaffer has expanded with the addition of Shaffer 100, and renovations areplanned to increase the number of carrels and seats, reconfiguring the space to enhance storage andreduce distractions.Faculty receive a link to the exam agreement in all accommodation letter that include examaccommodations• Most faculty provide accommodations directly and they are not required to let SDS know if they aredoing that; SDS does have a mechanism where they can report this to us (we ask for it).• Students with any concerns about exam accommodations or any other accommodation shouldcontact their SDS advisor as a first step• We also have a new professional staff member Meredith Harris who is overseeing the examaccommodation process; she is another person who can be contacted• SDS also now has a daily staff member on call who can assist with urgent matters• The testing space in Shaffer 100 is slated to get new carrels and to be connected directly to Shaffer101 so students can all check in within the front area and then enter the exam space• Scheduling exams as early as possible is critical ---please!What’s Next?Integrated Electronic Health Records (EHR)Electronic Health Records (EHR)• Facilitate the implementation of a single, shared EHR that enables SHWB cliniciansand administrators to promote campus well-being by providingholistic, comprehensive care to students and learners• This project will power SHWB's journey toward becoming an integrated,collaborative unit-across all three locations: Homewood, East Baltimore, DCBenefits of shared EHR• Support communication, collaboration, and innovation in clinical and administrativepractices• Enable holistic care• Reduce errors• Increase efficiency• Enable data-driven decision-makingExpansion of Services | DCCentralizing the location for student health and well-being in DC(555 Pennsylvania Avenue) provides the opportunity for:• Expanded Mental Health Services, Primary Care services, andHealth Promotion by experienced JHU staff and providers• Centralized DC hub for Student Disability Services• Expanded ability to provide outreach and participate in on-siteprograms• Increased engagement with students• Consultation, training, and support for faculty in supportingstudents• Expanded opportunities for training and awareness raising• Holistic, team approach to supporting students• Better able to support complex student needsQuestions & Answers